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Technology & Systems
Which statement best describes how you manage customer or user data?
*
Mostly manual
Spreadsheets
Basic tools (CRM/analytics))
Integrated systems
How dependent are your operations on specific individuals?
*
Operations heavily depend on specific individuals
Some processes exit but key people are still critical
Most process are documented and share
Operations run through clear systems and processess
If your startup grows 10× in the next year, which part of your business would need the most improvement to handle that growth?
*
Product & technology
Customer acquisition/marketing
Operation/delivery
Team capability
Systems and processes
Copy of Systems and processes
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